Discussions

[PokemonDBZFan10]

I own a TCL Roku TV Model 32S357, which supposedly supports FHD. You know, 1080p? But only the stuff plugged into the HDMI ports, like a streaming device or a game system, displays 1080p. The apps on the TV itself? They only go up to 720p. I know this because I checked the "Stats for nerds" on a YouTube video, and next to "Viewport/Frames", it said 1280x720. I'm pretty sure that means 720p.

How do I change the viewport to 1080p like it's supposed to? Every other article said go to Display in the system settings, but that only appeared in the Roku streaming devices. How do I change display settings on my TCL Roku TV Model 32S357? I cannot stress this enough, I am NOT talking about Roku Streaming devices.

[RokuArjiemar]

Hello! @PokemonDBZFan10,

We appreciate you for posting in the Roku Community!

Thank you for contacting us about adjusting the display settings on your TCL Roku TV. We understand the importance of having the perfect viewing experience, and we are here to help you make those adjustments. 

To modify the display settings on your TCL Roku TV, specifically for Model 32S357, begin by pressing the Home button on your remote control. This action will take you to the main menu. From there, use the arrow keys on the remote to navigate to the Settings option, which is typically represented by a gear icon.

Once in the Settings menu, scroll down until you locate the 'TV Picture Settings.' Selecting this will open a menu where you can find a variety of display options to customize your viewing experience. Here, you can adjust specific settings such as picture mode (which includes options like Standard, Movie, Vivid, and more), brightness (to control how light or dark the picture appears), contrast (to enhance the difference between light and dark areas), color (to adjust the richness of the colors displayed), and sharpness (to improve the clarity of the images).

In addition to these settings, if you want to make quick adjustments while watching content, you can simply press the asterisk (*) button on your remote. This will bring up a convenient options menu that allows for on-the-fly changes without needing to navigate away from your program. This feature makes it easy to tailor your viewing experience to your preferences in a real-time asterisk button to bring up the options menu.

For instructions on changing the display type on your Roku devices, please refer to this guide.

Thanks,
Arjiemar

[PokemonDBZFan10]

You don't seem to understand. This is EXACTLY the answer I've been getting. It doesn't help. I want to change the resolution on TCL Roku TV, like one would do on a ROKU STREAMING DEVICE.

[RokuArjiemar · Accepted solution]

@PokemonDBZFan10,

Thanks for your response.

We understand your concern. However, Roku only provides the Operating System for your TV, and we do not manufacture or sell this model.

You will need to contact the TV manufacturer for further support with this issue. Each TV manufacturer provides direct support for its models. 

You can reach the support for your TV here: TCL support or at 1-877-300-8837.

Regards,
Arjiemar

[LindaThomas]

Thank you so much for explaining.