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rhamm32
Newbie

YoutubeTV disappeared, now can’t download

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YoutubeTV disappeared from my home screen on my Roku. When I go to redownload it, it says “couldn’t install app”. It will let me download other apps though. I updated my Roku and then restarted it and it’s still not working. 

1 Solution

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RokuMaryEF
Community Moderator
Community Moderator

Re: YouTube TV app removed from Roku

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Hey everyone,

Thanks for reporting the YouTube TV issue.

Status update (4/10): We believe it’s been resolved.

If YouTube TV is still missing from your home screen, try updating the Roku device by following these steps:

Steps to Manually Update:

  1. Press Home on the remote and select Settings.
  2. Select System.
  3. Select Software Update.
  4. Choose Check Now to manually check for updates.

If the issue persists after updating, let us know and we’ll look into it further.

Thanks again for your patience and for flagging the issue!


Roku Community Team

Mary E.
Roku Community Moderator

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35 REPLIES 35

YouTube tv app not adding

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My YouTube TV app mysteriously disappeared and now I can’t get it to reload. I’ve restarted the Roku and checked for updates. 

RachP
Channel Surfer

Re: YouTube tv app not adding

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Having the exact same issue as of this afternoon - disappeared. 

  • When I search for it, says "Open App".
  • When I click that it says "Couldn't Install App. Could not add YouTubeTV"
  • System Update / System Restart didn't help.
  • Roku Express 4k+ - 3941X / Software version 14.1
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Re: YoutubeTV disappeared, now can’t download

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Same here.  Device ID 65-139-556

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ChristmasElf
Channel Surfer

Re: YoutubeTV disappeared, now can’t download

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I've got the same problem. Tried doing exactly what you did and got the same results.

I got mine squared away. Go to Settings and then Update Software. The YouTube App will automatically be added. Once you try logging into YouTube it will basically be like your doing it from scratch. Just follow the instructions on the screen and you'll be fine.

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Ratimad
Newbie

YouTube TV APP is missing and app store will not add the app.

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Re: YouTube TV APP is missing and app store will not add the app.

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I have the same problem

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David_Isnt
Reel Rookie

Re: YoutubeTV disappeared, now can’t download

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Same on 3 of my devices, however I also have a TCL TV with embedded Roko and it still has it.  I power cycled my devices and did an update.  It did download an update but made no difference.

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mdavt
Newbie

Re: YoutubeTV disappeared, now can’t download

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Same

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LWMF
Newbie

YouTube TV not loading - Could not load app

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YouTube TV was working fine and I went out of it to watch something else and it disappeared. Tried to find it in the channel store and it says it couldn't launch the app. I am paying for YouTube TV and I know it isn't down.

Issue ID 24--139-571

Model: 4800RW

Software version: 14.1.4 * build 7709-C2

GC Version 13.7.9

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