Hi @Amanda79,
Thanks for your first post in the Roku Community!
We would be more than happy to look further into this issue but will need more details. Can you please provide us with the following information:
- When did this issue first start occurring?
- Does the issue only occur on a specific channel or all channels on your Roku device?
- What are you seeing on screen? Can you provide a screenshot of the issue you are experiencing?
- What troubleshooting steps have you taken so far to try to resolve the issue?
We look forward to hearing from you and looking closely into this issue. Thank you!
Best regards,
Mary
Mary F.
Roku Community Moderator
