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Bellam_a
Level 7

Soundbar makes a crackling sound

My soundbar makes this like weird staticky crackling sound when I’m listen to movies with bass in them. I’ve restarted it and unplugged and replugged it, but it sounds like the speaker has blown. Considering I spent almost $200 I would like for it to last more than 8 months. Can someone please help me with this 

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RokuMary-F
Roku Employee
Roku Employee

Re: Soundbar makes a crackling sound

Hi @Bellam_a,

Thanks for the post.

I'm sorry to hear about the experience that's not what we aim for. If this issue is not resolved, please let us know along with any additional information you may have that would be helpful for our team looks into this problem. Kindly include the serial number of your Roku device so we can assist further.

Please keep us posted.


Best regards,
Mary

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