Greetings from the Roku Community, @JanetHudgins!
Thank you for sharing your audio concerns on your Roku TV and we're happy to assist you.
Please try the troubleshooting steps below:
- Reboot your Roku TV under Settings > System > Power > System restart
- Settings > Audio > Menu volume - try to adjust the volume and see if you can hear any sound.
- Unplug any external devices and test the audio by streaming random shows
If the problem still persists, keep us posted.
Best regards,
The Roku Community Team
John
Roku Community Moderator