Discussions

[AWebb]

Sound stopped working after a brief period of a "no signal" message.

Restarted the system.

Unplugged the TV for 30 seconds.

Still no sound on any channel. 

[RokuJohnB]

Hi @AWebb,

Greetings from the Roku Community!

We will be more than happy to investigate further this problem that you had. Can you please provide the following information below?

• What Roku device are you using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify)
• Do you have an external device, like a soundbar or speakers, that is currently plugged in at the back of your TV?

With detailed information, we will be able to assist you further.

Thanks,
The Roku Community Team