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AWebb
Newbie
Friday

Sound not working on Roku

Sound stopped working after a brief period of a "no signal" message.

Restarted the system.

Unplugged the TV for 30 seconds.

Still no sound on any channel. 

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RokuJohnB
Community Moderator
Community Moderator
Friday

Re: Sound not working on Roku

Hi @AWebb,

Greetings from the Roku Community!

We will be more than happy to investigate further this problem that you had. Can you please provide the following information below?

  • What Roku device are you using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify)
  • Do you have an external device, like a soundbar or speakers, that is currently plugged in at the back of your TV?

With detailed information, we will be able to assist you further.

Thanks,
The Roku Community Team

John
Roku Community Moderator
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