Hi @Triciars,
Greetings from the Roku Community!
We acknowledge your concern about the Roku app will not download on your Samsung TV. We are happy to investigate further.
Can you please provide the following information below?
- What Roku device are you using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify)
- What specific channel are you trying to install?
- Are you getting any error messages or codes?
- Have you tried manually updating software using Settings > System > Software update > Check Now?
We look forward to hearing from you soon and gathering your details.
Thanks,
The Roku Community Team
John
Roku Community Moderator
