Discussions

[NinComPoop]

@MarkC52 Did you ever find a solution to this problem?

My Soundbar will power off the TV, but will keep streaming sound through the soundbar.  It doesn’t close the current app and go “home”.

I tried every combination of HDMI Port / CEC and IR remote control.   When the remote is not paired with the TV, pressing it returns to the Roku Home Screen.  When the remote is paired, the TV turns off but the App (Disney or whatever) keeps streaming sound.

This is definitely a ROKU problem on how it handles the power button when paired with a TV.  

[RokuArjiemar · Accepted solution]

Hello! @NinComPoop,

We're thrilled to have you join us here in the Roku Community!

Thank you for reaching out to us about your Roku sound bar. We're pleased to assist.

When Fast TV Start is enabled, your Roku TV system always maintains the connection with its built-in speakers or a Roku wireless audio device, even when the TV is on standby. This allows you to use the built-in speakers, a pair of Roku wireless speakers, or a Roku TV Wireless Soundbar at any time, regardless if the screen is off or on.

Please attempt to disable the Fast TV start feature.

1. Press Home  on your TV remote
2. Scroll and select Settings
3. Select System
4. Select Power
5. Select Fast TV Start
6. Highlight Enable 'Fast TV Start' and uncheck the box to turn it off

Please keep us updated on any developments and we'll gladly continue helping you. We eagerly await your response.

Thanks,
Arjiemar

[NinComPoop]

Fast Start appears to be an option only for Roku TVs, not Roku Sounds.  

any other ideas?

[RokuEuniceL]

Hi @NinComPoop,

Thank you for posting here in the Roku Community!

Kindly try unplugging it from the power outlet to turn the soundbar completely off.

Let us know how it goes, and don't hesitate to let us know if you have any other queries.

Sincerely,
Eunice