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Diamond13
Newbie

Selecting a tv program to view continuously loads

When selecting a program to view, I am able to locate the tv show to watch. When selected it shows “loading….” For a few seconds. Then “resume S1 E1 (example)” when selected it automatically switches back to “loading….” Then repeats again and again.

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1 REPLY 1
RokuJechealR
Community Moderator
Community Moderator

Re: Selecting a tv program to view continuously loads

Hi @Diamond13,

Thanks for reaching out to the Roku Community!

We'd be happy to take a closer look to see how we can help get you up and running.

  • Which streaming channels are you experiencing this issue on?
  • What Roku model device are you using?
  • How long has the issue been occurring?
  • What troubleshooting steps are you taking to try to resolve this issue?

As a first step, we recommend starting here to troubleshoot channel playback issues: How to resolve a channel playback issue | Official Roku Support

Please keep us posted, and we'll continue assisting you from there.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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