Hello @ARoberson3
Thanks for letting us know about the issue you're experiencing.
Have you tried contacting Sharp Customer Support to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.
You can reach out to them here: https://www.sharptvusa.com/support or call them at 1-888-935-8880.
We appreciate your understanding.
All the best,
Kariza
Kariza D.
Roku Forum Moderator