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ARoberson3
Level 7

Screen went black and tries to come on

While watching the TV,  the screen went black and now it won't turn back on. It seems like it tries to, I can see a ghost like image of "Sharp Roku TV", then it fades to black again. Also the red light on the front is blinking different now. The TV is only 2 yrs old. Please help.

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1 REPLY 1\
RokuKariza-D
Roku Employee
Roku Employee

Re: Screen went black and tries to come on

Hello @ARoberson3

Thanks for letting us know about the issue you're experiencing.

Have you tried contacting Sharp Customer Support to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

You can reach out to them here: https://www.sharptvusa.com/support or call them at  1-888-935-8880. 

We appreciate your understanding.

All the best,
Kariza

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