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Tybriggs351
Level 7

Roku resets

After being off for a couple days my TV makes me set it up all over again. Why?

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3 Replies
RokuMary-F
Roku Employee
Roku Employee

Re: Roku resets

Hi @Tybriggs351,

Thanks for reaching out.

Can you please provide more information about the issue you are experiencing? Are you using a Roku TV or a Roku device? What troubleshooting steps have you taken so far to try to resolve the issue?

With more information, we will be able to assist you further.

Thanks,

Mary

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Tybriggs351
Level 7

Re: Roku resets

It's a TV. I unplugged it. Other than that there is no menu on the TV to fix my issue.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku resets

@Tybriggs351

Thanks for the post.

Can you please clarify the issue you are experiencing? Are you unplugging the TV between each use or was the TV simply turned off and it's causing this issue?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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