There's not a soundbar or something blocking the remote signals from reaching the tv?
You can upgrade to a Roku Voice Wifi remote, signal will go through walls:
https://www.amazon.com/Roku-RCAL7R-Voice-Remote-New/dp/B07WVFCKSS/ref=sr_1_3?crid=28WW1A4SS9S9V&dchi...
And yes it will work with roku tv's, once paired.
Edmund
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
