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RokuJharra-Q
Community Moderator
Community Moderator

Re: Update 13.0 still has popping issue

Thanks for posting here in the Roku Community, @TopKelly,

We appreciate your taking the time to report the issue with your Roku device's popping sound. We want to assist you and learn more about this.

When you hear a popping sound, does it affect all the channels on the platform, or is it just a specific case? Also, is this a recent issue, or have you experienced it before?

In the meantime, please try restarting your device or enabling Automatic Volume Leveling from the settings menu to see if that resolves the issue. Start here for step-by-step instructions:

  1. Press the Home button on your Roku remote  
     
  2. Scroll and select Setting.
  3. Select Audio
  4. Select Volume modes and choose the desired setting
    • Off: Volume modes are inactive, and content volume is unmodified.
    • Leveling: This feature enables consistent volume across different types of entertainment, so you do not have to change the volume every time you switch channels or a commercial comes on.
    • Night: The volume of soft sounds like whispering is increased while the volume of loud sounds like explosions is decreased, making it easier to hear your show at night without disturbing others.

For more information, this support article may help: How do I use volume modes on my Roku streaming device?

We look forward to hearing from you and looking closely into this issue.

Thanks,
Jharra

Jharra Q.
Roku Community Moderator
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