Hi @Mandie215,
A warm welcome!
We'd be happy to look into this and assist you. Could you elaborate more on the concern?
- When did you start having the issue?
- What troubleshooting steps have you tried so far?
- Could you provide us with a photo of the issue?
- What specific Roku device is affected?
With more details, we'll be able to provide you with an accurate resolution. Keep us informed.
Regards,
Janadee
Nadee K.
Roku Community Moderator