Discussions

[Sicario00]

I been having the recovery mode issue I try everything that they tell you to do in the website but nothing works there is rare times that it gets back to normal by it self but after a couple of mins it gets back to the recovery screen i try resetting the tv to factory settings and updating the software but none of this is work and it sucks that there is nothing helpful here 

[RokuJohnB]

Hi @Sicario00,

Warm greetings from the Roku Community!
This may be related to a hardware issue. Have you tried contacting the TV manufacturer yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS.

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

If you need anything else, please let us know.

Best regards,

John