Discussions

[Banalbany3000]

So the Roku problem is not Roku's problem? I am about to get rid of all of my Rokus because of this common issue, and this is the solution? Buy another TV? Can you say "Firestick"?

[RokuAnjelie]

Hi @Banalbany3000,

Thank you for posting here in the Roku account!

We're sorry to hear about the issue you're experiencing.

Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their Roku OS products.

For a list of Roku TV manufacturers' contact information, visit our Community post here: Contacting Support for Your Roku TV
Thanks,
Anjelie

[Banalbany3000]

I did contact Westinghouse, and their support led me to this very site! And so I am now purchasing a Fire TV and recommending everyone I know to switch from Roku to anything but Roku because it it's faulty devices.