Discussions

[gwendel1]

Won't connect to cable box

[RokuJechealR]

Hi @gwendel1

Welcome to the Roku Community!

We do not have enough details from your original message to make an effective suggestion. For us to help you better, we will ask a set of questions to isolate the issue:

• Are you using a Roku TV and connecting a cable box or a Roku device set-top box?
• Are you encountering any error codes or messages?
• What troubleshooting steps have you taken so far to resolve the issue?

We will be able to assist you further with more detailed information and looking forward to your response.

All the best,
Chel

[Clrm]

Have tried this suggestions I still get no signal. I have changed the HDMI cord and it doesn't make a difference. Following every suggestions to recognize the HDMI through the settings have not worked. Now what?  Is this some kind of Roku proprietary software in the monitors? 

[Clrm]

I am using a Roku TV with no external box.

[Clrm]

So my Roku TV wil not connect to my cable box via HDMI. I have gone to the settings to select the correct HDMI input, I have restarted the Roku system, I have cut power to both TV and Cable box, but the TV will still not recognize the HDMI. The error message says no connection, "There's a problem with the connection."