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AlGagnon
Level 7

RCA Roku TV Model rtru5028-d-ca has white screen when powering up.

Trying to determine what the problem might be (TConn, mainboard)?

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1 REPLY 1\
RokuKariza-D
Roku Employee
Roku Employee

Re: RCA Roku TV Model rtru5028-d-ca has white screen when powering up.

Hello @AlGagnon

Thanks for the post.

Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

We appreciate your understanding.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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