I discovered the issue and it was really surprising no other forums had discovered this. Green screen when only trying to use and app tells me something from the internet side is not working.
Rebooting the router worked for a moment, but when everything was back online, It occurred again, which informed me that something within our network was the smoking gun.
Users may also exoeriance computers/ phones disconnect and reconnect. I have seen this behavior before. In the network and hacking world, is called ‘de-authing’, in order to sniff out your WPA passwords.
Upon further investigation, one of the computers within my home was unable to update, and windows defender showed zero threats. Some virus’s break the update feature because only then will the virus be discovered.
I installs malware bytes free version and discovered this computer has a Trojan and another virus. New ones. Undetectable by windows defender.
TO SOLVE THE INSIGNIA GREEN SCREEN PROBLEM, FOLLOW THESE STEPS:
REBOOT YOUR MODEM / FIREWALL / INTERNET DEVICE - this will cause the Trojan to temporarily lose connection to its host, buying you a few moments.
AS SOON AS YOU ARE BACK ONLINE.
Downlod malware bytes free version and run a scan on every computer within your home.
POST OPP. Any site that you had to use credentials to login recently- CHANGE YOYR PASSWORD from another device, I.e, phone/ tablet.
I don’t know if this was a side effect of the virus or a command and control attempt to scan home networks for insignia TV’s and install malware.
You can test this by disconnecting every device from the internet within your home, with the exception of the TV, and try to test your TV App again.
