Red light at bottom of tv flashes and screen won’t turn on
We appreciate you posting in the Roku Community!
Thank you for contacting us about your Onn Roku TV. We understand that you're experiencing a problem with the red light flashing on the screen and the TV not turning on. We're pleased to assist.
Troubleshooting:
1. Check if the front LED light by the brand name is on.
-If the light is there but it is not on, try unplugging the power cord and inserting it into the outlet again.
-Make sure it is fully inserted, appearances may be deceiving.
-Make sure the outlet has power.
2. If the TV is plugged into a surge protector or a power strip, try unplugging other devices or switching the power cord to be plugged in directly to the wall outlet.
3. If the chord is also detachable from the TV, make sure it is fully inserted on both ends. You can also try unplugging and waiting 30 seconds before re-inserting.
4. Check if the front LED light is on, then turn on the TV using the button on the TV
5. If there is still no solution, try resetting the TV from the built-in button.
6. If after trying these steps, no solution is found, we need assistance from your TV manufacturer.
If you're encountering an issue with your Roku TV manufactured by a Roku partner, start by contacting the manufacturer. Each TV manufacturer provides direct support for its models.
For support regarding Roku TVs, please visit our support page: Where can I get support for my Roku TV™?
Have any other questions? Don't hesitate to let us know.
Thanks,
Arjiemar
We appreciate you posting in the Roku Community!
Thank you for contacting us about your Onn Roku TV. We understand that you're experiencing a problem with the red light flashing on the screen and the TV not turning on. We're pleased to assist.
Troubleshooting:
1. Check if the front LED light by the brand name is on.
-If the light is there but it is not on, try unplugging the power cord and inserting it into the outlet again.
-Make sure it is fully inserted, appearances may be deceiving.
-Make sure the outlet has power.
2. If the TV is plugged into a surge protector or a power strip, try unplugging other devices or switching the power cord to be plugged in directly to the wall outlet.
3. If the chord is also detachable from the TV, make sure it is fully inserted on both ends. You can also try unplugging and waiting 30 seconds before re-inserting.
4. Check if the front LED light is on, then turn on the TV using the button on the TV
5. If there is still no solution, try resetting the TV from the built-in button.
6. If after trying these steps, no solution is found, we need assistance from your TV manufacturer.
If you're encountering an issue with your Roku TV manufactured by a Roku partner, start by contacting the manufacturer. Each TV manufacturer provides direct support for its models.
For support regarding Roku TVs, please visit our support page: Where can I get support for my Roku TV™?
Have any other questions? Don't hesitate to let us know.
Thanks,
Arjiemar