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BC-McBenz
Reel Rookie

Re: Onn Roku TV Keeps Crashing To The Selection Screen

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My TV is fixed. It was a software issue with Roku. Google your TV brand and how to do a hard reset.

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Re: Onn Roku TV Keeps Crashing To The Selection Screen

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ModelD803X - Roku tv

Serial #X00700D4MLR9 (S06F4074MLR9)

SSOFTWARE11 5 0 Build 4312'C4

TIMESTAMP 2022 12-22 22T18:25 46Z

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Igotur1982
Newbie

Re: Onn Roku TV Keeps Crashing To The Selection Screen

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Model# 100068378

Serial# X012001F87XN

Software# 11.5.0• build 4312-CT

Device ID# S0DM619F87XN

Tracker ID# XN-040-063

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BC-McBenz
Reel Rookie

Re: Onn Roku TV Keeps Crashing To The Selection Screen

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Hi all - Here is the link to the fix. Scroll down towards the bottom.

https://community.roku.com/t5/Discussions/OS-11-5-Roku-TV-TCL-Black-Screen-on-display/td-p/830524#M2...

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BC-McBenz
Reel Rookie

Re: Onn Roku TV Keeps Crashing To The Selection Screen

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@Igotur1982 You will need to do a reset. It was due to a Roku update. In this link if you find @RokuDanny-R he posted on how to do the reset.

https://community.roku.com/t5/Discussions/OS-11-5-Roku-TV-TCL-Black-Screen-on-display/td-p/830524#M2...

Hope this helps!

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EyeLikeMovies
Reel Rookie

Re: Onn Roku TV Keeps Crashing To The Selection Screen

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Same thing happens to my roku device added to my TV. My actual Roku TV just crashes back to the app screen every time I try to watch a movie. Here for the comments. 

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