Discussions

[BC-McBenz]

My TV is fixed. It was a software issue with Roku. Google your TV brand and how to do a hard reset.

[TonyaVogel77]

ModelD803X - Roku tv

Serial #X00700D4MLR9 (S06F4074MLR9)

SSOFTWARE11 5 0 Build 4312'C4

TIMESTAMP 2022 12-22 22T18:25 46Z

[Igotur1982]

Model# 100068378

Serial# X012001F87XN

Software# 11.5.0• build 4312-CT

Device ID# S0DM619F87XN

Tracker ID# XN-040-063

[BC-McBenz]

Hi all - Here is the link to the fix. Scroll down towards the bottom.

https://community.roku.com/t5/Discussions/OS-11-5-Roku-TV-TCL-Black-Screen-on-display/td-p/830524#M2...

[BC-McBenz]

@Igotur1982 You will need to do a reset. It was due to a Roku update. In this link if you find @RokuDanny-R he posted on how to do the reset.

https://community.roku.com/t5/Discussions/OS-11-5-Roku-TV-TCL-Black-Screen-on-display/td-p/830524#M2...

Hope this helps!

[EyeLikeMovies]

Same thing happens to my roku device added to my TV. My actual Roku TV just crashes back to the app screen every time I try to watch a movie. Here for the comments.