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MJGuitar
Binge Watcher

OK button on remote only works when it wants to

When I'm on YouTube it takes a while to choose what you want- you have to press the OK button multiple times.

It doesn't want to work when I'm choosing a channel on the home screen.

And it works so sporadically on backgammon, that I hardly even play any more.

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2 REPLIES 2
RokuERey
Retired Moderator

Re: OK button on remote only works when it wants to

Hi @MJGuitar,

Thanks for joining us here in the Roku Community!

We're sorry for the late response. We appreciate you taking the time to report this remote issue, and we'd like to be of assistance.

We'd like to know if this is only happening when navigating to the YouTube channel or if it happens across all the channels on the platform.

Please keep us posted!

Regards,
Rey

ERey.
Roku Community Moderator
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MJGuitar
Binge Watcher

Re: OK button on remote only works when it wants to

It happened on all channels, the home screen, the backgammon game, etc.

I went and bought the 4k stick with a new remote.

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