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ryanmoore82
Level 7

Not able to change volume on TV with Alexa Roku skill when using hdmi arc soundbar

I have a TCL 65S535 5-series Roku TV and a Polk Signa S2 soundbar connected via hdmi arc. Also have the Roku skill installed for Alexa/Echo devices. I can turn on/off the TV using voice commands, but am unable to use voice to set the volume level if the soundbar is connected. A message pops up saying "Sorry, unable to set a specific volume." If the soundbar is disconnected and I set audio output to TV Speakers, I can tell Alexa to change the volume and it works. The roku remote is still able to change the volume in both scenarios.

Not sure where or what to check next. Any ideas? Or maybe I'm trying to do something that isn't possible?

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stashaway
Level 7

Re: Not able to change volume on TV with Alexa Roku skill when using hdmi arc soundbar

I'm having the same issue with my TV, so you're not alone! Different model TCL Roku TV and a Klipsch Soundbar, but connected via HDMI arc. My Alexa turns itself up and down instead of the TV. The TV just ignored volume commands completely. Alexa, turn on/off family room roku - works fine. Alexa, turn volume up on family room roku -- She turns up the volume on the Echo device itself, not the TV or the Soundbar..

Ever figure anything out?

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