Is it normal for roku tv to slow down randomly? Netflix crashes.. TV's not responding from remote for a while then will work after a system restart. Connection is wired to the router. 1st roku tv and it's disappointing.. also noticed TV slows down when I connect it to a speaker via AUX cable (not all the time). good thing this was a gift 😂.
Welcome and thank you for posting here in the Roku Community, @fry35!
It is highly appreciated that you've reached out to us for support. No worries! We're here to help you get back on streaming the Netflix app.
Before we proceed, could you tell us more about your TCL Roku TV that randomly slows down? Do you experience this when streaming a certain app? If this is an isolated playback issue with the Netflix app, we can offer some troubleshooting methods to help you stream without interruptions. With this being said, kindly follow the steps provided below:
Furthermore, regarding your remote, have you tried putting in a fresh new set of batteries? If so, and the issue persists, kindly try to press and hold the Back and Home buttons simultaneously for about 30 seconds to reset it and then re-pair it again to see if this will make any difference.
Please let us know how it goes and we'll continue assisting you from there. Hope this helps!
Best regards,
Carly
Welcome and thank you for posting here in the Roku Community, @fry35!
It is highly appreciated that you've reached out to us for support. No worries! We're here to help you get back on streaming the Netflix app.
Before we proceed, could you tell us more about your TCL Roku TV that randomly slows down? Do you experience this when streaming a certain app? If this is an isolated playback issue with the Netflix app, we can offer some troubleshooting methods to help you stream without interruptions. With this being said, kindly follow the steps provided below:
Furthermore, regarding your remote, have you tried putting in a fresh new set of batteries? If so, and the issue persists, kindly try to press and hold the Back and Home buttons simultaneously for about 30 seconds to reset it and then re-pair it again to see if this will make any difference.
Please let us know how it goes and we'll continue assisting you from there. Hope this helps!
Best regards,
Carly