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Re: 43 inch TCL Roku TV black screen but has sound

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How do you get to the settings menu when the screen is black?

Gbrock
Reel Rookie

Re: 43 inch TCL Roku TV black screen but has sound

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For me only the video goes black. I can still see every menu. The only thing that blacks out is trying to play an actual video. You can still navigate in apps. If you can't see anything then do a hard reset by unplugging it for 30 seconds. 

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