Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My TCL Roku Tv is acting VERY weird.

My TCL Roku tv had a black screen, but I could still hear the remote inputs. I did a factory reset, and now when it powers on I see the TCL+Roku logo screen in full color and then it slowly fades to black. I still hear the remote inputs once it’s black, but nothing else.

Once I just left the tv on after doing another factory reset, and was able to see the Roku menu setup screen in full color, but then the remote was unresponsive except for the sound.

Here is the model.image.jpg

 

0 Kudos
1 REPLY 1
JWS9518
Binge Watcher

Re: My TCL Roku Tv is acting VERY weird.

You should reach out to TCL customer support directly, as it is possible your TV is defective.

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.