Hi @1951-72,
Thank you for sharing this concern with us. We'll do our best to help.
We'd like to understand your concern better. May we know in what instances you are experiencing this issue? Is it when the TV is on the Roku home screen, or is it happening when accessing certain channels or contents? Additionally, we have figured that you have a few Roku TVs; does it occur on all devices or is it specific to this TV only?
We'll appreciate your response regarding this.
Regards,
Janadee
Nadee K.
Roku Community Moderator