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Level 7

My Screen is very dark

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Last night my tv was working perfect. We turned it off and went to bed and this morning we turned it on and the screen is working but it is so dark you almost cant see anything. I've went into the settings and tried to fix it that way and I also did a reset with the button on the side and it didnt work. When i unplug it and turn it on it will go normal to the roku screen for a few and act normal then go to the home screen and go dark. I cannot get anyone on the phone due to the situation. Any help is greatly appreciated

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Roku Employee
Roku Employee

Re: My Screen is very dark

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@Mallory 

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: My Screen is very dark

Jump to solution

@Mallory 

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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