Discussions

[Allstar7to]

my Roku tv turns off as soon as I turn it on. It’s shows me the main menu then off. Bought a year and a half ago. Any one know a fix? 

[JWS9518]

Sounds like a power supply issue or control board issue.  You could try a different power cord.  I suggest reaching out to the manufacturer (depending on what brand name is on the TV, ONN, TVL, HISENSE, etc...) and see if they can provide technical or warranty support.

[RokuJohnB · Accepted solution]

Hi @Allstar7to,

Greetings from the Roku Community!

In addition to @JWS9518, for a Roku TV made by any other manufacturer, use the links below to find setup and troubleshooting help and support contact information.

• Element - Element Roku TV support
• Hisense - Hisense Roku TV support
• Insignia - Insignia Roku TV support
• JVC - JVC Roku TV support
• LG - LG Roku TV support
• onn. - onn Roku TV support
• Philips - Philips Roku TV support
• RCA - RCA Roku TV support
• Sharp - Sharp Roku TV support
• TCL - TCL Roku TV support
• Westinghouse - Westinghouse Roku TV support

When contacting the TV manufacturer, you may need your TV model number. If you cannot find this information on the back panel of your Roku TV, use your Roku TV remote and go to Settings > System > About.

We hope this helps.

Kind regards,
The Roku Community Team