I subscribed to MAX via Roku and find that I have to turn my TV volume to 100 to get a decent audio level. All the other channels run around 20. Any way we can get the audio level on MAX boosted?
Im having the same problem when using Bluetooth earbuds.
Hello! @djbryce,
A friendly welcome from the Roku Community!
We appreciate you reaching out to us about Max volume leveling. We're pleased to assist.
Adjust volume modes during playback
When streaming a movie, TV show, music, or Bluetooth® audio or watching content from an external device connected to your Roku TV and wireless speakers (e.g., Blu-ray™ player, cable set-top box, game console), you can enable Automatic Volume Leveling or Night Mode from the Options menu, as described below.
Thanks,
Arjiemar
I am having this issue with the Max Channel App also in order to hear anything on the channel app on any of my 3 Roku Tv's and one Roku Player I must Turn the TV volume to 100% and still can not hear most of the Dialog or background sounds on any programming on this Channel App.
Hi @DaveWood,
Thank you for posting here in the Roku Community!
We understand you're having a problem with the Max channel. We're happy to assist you. Please try the troubleshooting steps that @RokuArjiemar provided above.
If the problem still persists, please update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.
Let us know how it works, and we will continue to assist you further.
Kind regards,
John
I have checked for updates every time I start the Max app, on each of my Televisions and my stand alone Roku, I still have to turn the Volume to 100% on each Television, and can just barely hear the volume., on every Television, this also happened when it was the HBO MAX app.
Hi, Community users.
Thanks for letting us know about the issue you've experienced.
This seems like an issue that revolves around the channel app built since other channels perform well with audio. We recommend reaching out to MAX directly and letting them know about this experience so an update on their end can be made to address this issue.
If there's anything we can further assist you with aside from this, let us know.
All the best,
Kash
This is a problem for everyone including Apple TV users. Warner Discovery obviously can’t make an app properly pretty pathetic like the company in general.