Discussions

[Rpwhite3]

 So my mom has a TCL (Roku) TV.

She used to have comcast and it worked fine with the comcast box (HDMI) and other apps (Netflix, Acorn) over the WIFI.

Yesterday her community changed to Direct TV, no box needed direct over the coax to the TV, when first hooked up it worked, we got all 71 channels.  Then after I left, the local channels (4,5,6,8,9) or so didn't show up in the "List".  For some reason 7 did, that is the local FOX (KRIV) channel?

The Direct team came back and asked to reset the tv, to see if that would work, meaning no WIFI setup.  And it did, so all good, I come back over setup WiFI and it doesn't work again.  Just the local numbers (above) don't show even in the list over the COAX?

Any Ideas?  Since then they have installed a direct tv box and my mom is struggling to even 'find' it.  It might be ok, but I haven't been back yet to see how it works.  Our preference is to get the 'feed' directly over the coax as it simplifies things.

Any help appreciated.

Rp

[RokuJechealR · Accepted solution]

Hi @Rpwhite3,

Welcome to the Roku Community!

Thanks for letting us know about the trouble getting the local channels with your TCL Roku TV.

Please be aware that depending on where you live, you may receive free “over-the-air” TV broadcasts from nearby TV stations using an HDTV antenna. You can refer to Antenna Web for more information on accessing “over-the-air” TV in your area and finding using an HDTV antenna.

Otherwise, if you're streaming via the Live TV Channel app directly on your Roku streaming device, it depends on your current location and availability.

Here are some web links that may help you regarding this case:

• How to set up and watch live TV on your Roku TV system
• How to watch local channels and news on Roku devices (2023)

We hope this helps.

All the best,
Chel