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I  need my Roku TV need fix my Roku TV screen is cracked that fill on the floor last week

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I  need my Roku TV need fix my Roku TV screen is cracked that fill on the floor last week 

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RokuCarly
Community Moderator
Community Moderator

Re: I need my Roku TV need fix my Roku TV screen is cracked that fill on the floor last week

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Welcome to the Roku Community, @Jackieapple!

Thanks for bringing this to our attention. We'd be happy to help you contact the proper support for this.

Please note that ONN manufactures its own player hardware and is accountable for addressing such issues. Each TV manufacturer provides direct support for their TV models running the Roku OS.

You may reach them here: ONN Support

We hope you get everything sorted out soon and appreciate you bearing with us in the meantime.

Best regards,
Carly

Carly Y.
Roku Community Moderator

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5 REPLIES 5

Re: I need my Roku TV need fix my Roku TV screen is cracked that fill on the floor last week

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My Roku TV onn 32 inches 

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Re: Roku tv screen cracked from moving tv no idea how point of impact got there

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Y'all go to help me get my Roku TV fixed 

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andyross
Roku Guru

Re: I need my Roku TV need fix my Roku TV screen is cracked that fill on the floor last week

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Is it Roku brand or something like TCL? Odds are, it would not be repairable, or would cost more than a new one. Falling would not be a warranty issue. If you have homeowners insurance, you might be able to file a claim, depending on what you deductible is.

Re: I need my Roku TV need fix my Roku TV screen is cracked that fill on the floor last week

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Hi 

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RokuCarly
Community Moderator
Community Moderator

Re: I need my Roku TV need fix my Roku TV screen is cracked that fill on the floor last week

Jump to solution

Welcome to the Roku Community, @Jackieapple!

Thanks for bringing this to our attention. We'd be happy to help you contact the proper support for this.

Please note that ONN manufactures its own player hardware and is accountable for addressing such issues. Each TV manufacturer provides direct support for their TV models running the Roku OS.

You may reach them here: ONN Support

We hope you get everything sorted out soon and appreciate you bearing with us in the meantime.

Best regards,
Carly

Carly Y.
Roku Community Moderator
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