Hi, @warne59
Thanks for posting, and welcome to the Roku Community.
We appreciate you for inquiring here, and we would be more than glad to assist. We recommend performing a hard reset on your Roku TV and setting it up once more.
Kindly follow this step on how to factory reset your Roku TV.
1. Located on the back or bottom of your device, the physical Reset button is either tactile or a pinhole design that requires a straightened paper clip.
2. Once you locate the Reset button and your Roku device is powered on, press and hold the button firmly for about 10 seconds. When the factory reset is complete, an indicator light or status LED will blink rapidly, or a Roku logo will appear on the screen.
Once the factory reset has been completed, kindly set it up once again.
Let us know how this works.
All the best,
Kash
Takashi O.
Roku Community Moderator