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Lokitv
Newbie

I can’t connect my TCL soundbar to my Westinghouse Roku TV

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I have done everything all the way up to factory resetting my tv and resetting my wifi my tcl Roku sound bar will not connect to my Westinghouse Roku tv

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RokuArjiemar
Community Moderator
Community Moderator

Re: I can’t connect my TCL soundbar to my Westinghouse Roku TV

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Hello! @Lokitv,

Thank you for your post in the Roku Community!

We are grateful for your post about connecting your TCL soundbar to your Westinghouse Roku TV and are happy to help.

After you plug in power and attach the included Premium High-Speed HDMI® Cable, your Roku TV automatically detects your soundbar and begins the on-screen setup process. Settings such as network name, password, and Roku account credentials are adopted from your Roku TV, letting you sit back while your Streambar or soundbar is set up for you. Use your Roku TV remote when it's time to confirm the process is complete and begin enjoying exceptional sound from all your entertainment sources. 

Setup checklist

Before you continue, make sure your Streambar or soundbar is ready by checking the following items:

  • Is it plugged into a power outlet? - When your Streambar or soundbar is powered on, the status LED on the front of the device will be illuminated. If it is not, make sure the included power cable is firmly attached and you are using a working wall outlet or extension cable.

  • Is it connected to the HDMI port labeled ARC? - To simplify the setup and use of your Streambar or soundbar, we recommend using the HDMI port on your Roku TV labeled ARC. This single connection transmits both video from your Streambar or soundbar to your TV and audio from your TV and connected devices (Blu-ray player, game console) to your Streambar or soundbar. If you do not use the HDMI port labeled ARC, you need to connect the included optical cable to get audio from your TV and connected devices to your Streambar or soundbar, and you need to follow the on-screen instructions for a non-Roku TV.

  • Are ARC and CEC enabled on your Roku TV? - When your compatible Roku TV initially detects your Streambar or soundbar on the ARC port, it automatically enables both CEC and ARC. If you disable these HDMI features after your Streambar or soundbar is set up, you can always return to the settings menu to enable ARC and CEC.

If you have questions about any of the steps described above, return to the initial portion of the setup article for your Streambar or soundbar to review additional details.

For more information, please visit: How to set up your Roku Streambar Pro or Roku Smart Soundbar with a Roku TV

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator

View solution in original post

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RokuArjiemar
Community Moderator
Community Moderator

Re: I can’t connect my TCL soundbar to my Westinghouse Roku TV

Jump to solution

Hello! @Lokitv,

Thank you for your post in the Roku Community!

We are grateful for your post about connecting your TCL soundbar to your Westinghouse Roku TV and are happy to help.

After you plug in power and attach the included Premium High-Speed HDMI® Cable, your Roku TV automatically detects your soundbar and begins the on-screen setup process. Settings such as network name, password, and Roku account credentials are adopted from your Roku TV, letting you sit back while your Streambar or soundbar is set up for you. Use your Roku TV remote when it's time to confirm the process is complete and begin enjoying exceptional sound from all your entertainment sources. 

Setup checklist

Before you continue, make sure your Streambar or soundbar is ready by checking the following items:

  • Is it plugged into a power outlet? - When your Streambar or soundbar is powered on, the status LED on the front of the device will be illuminated. If it is not, make sure the included power cable is firmly attached and you are using a working wall outlet or extension cable.

  • Is it connected to the HDMI port labeled ARC? - To simplify the setup and use of your Streambar or soundbar, we recommend using the HDMI port on your Roku TV labeled ARC. This single connection transmits both video from your Streambar or soundbar to your TV and audio from your TV and connected devices (Blu-ray player, game console) to your Streambar or soundbar. If you do not use the HDMI port labeled ARC, you need to connect the included optical cable to get audio from your TV and connected devices to your Streambar or soundbar, and you need to follow the on-screen instructions for a non-Roku TV.

  • Are ARC and CEC enabled on your Roku TV? - When your compatible Roku TV initially detects your Streambar or soundbar on the ARC port, it automatically enables both CEC and ARC. If you disable these HDMI features after your Streambar or soundbar is set up, you can always return to the settings menu to enable ARC and CEC.

If you have questions about any of the steps described above, return to the initial portion of the setup article for your Streambar or soundbar to review additional details.

For more information, please visit: How to set up your Roku Streambar Pro or Roku Smart Soundbar with a Roku TV

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator
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