Discussions

[mvc]

I read the thread about HDR10+ on Roku TVs. I have the 43" and 55" Select Series TVs (purchased in Dec. 2024), and no matter what expert settings and combinations I try, HDR10+ on both TVs looks washed out and the colors dim, especially on Apple TV+ shows. The "secret menu" does not have a turn-off or disable HDR setting. Please provide a solution that works. I've tried every manner of expert settings adjustments. Also, there's no way to revert to SDR for HDR10+ programming. The 3 default HDR10+ options aren't sufficient. Thank you.

[RokuJohnB]

Hi @mvc,

Thank you for posting here in the Roku Community!

We want to investigate further the issue you had with the Roku Select Series TV display issue. Can you please provide the following details below?

• Is the issue happening on all contents/channels or is this isolated to 1 content/channel? (Specify)
• Could you send us a photo?
• What troubleshooting steps have you taken so far?

We look forward to hearing from you and looking closely into this issue.

Thanks,
John