Discussions

[BluNerd]

Currently, Roku account connectivity is not working at all with Alexa. It's been down for 2 days now, and other people are experiencing it as well:

https://www.reddit.com/r/Roku/comments/nod4ah/roku_wont_connect_to_alexa_anyone_else_have_this/?utm_...

Is the Roku staff aware of this issue?

[unovana]

Yes, I checked mine and was able to relink also... Kind of seems better even IDK

[Ksjailer]

It links fine now.

[L2rreed]

Mine is working now as well.  Thanks everyone!

[ClearStar]

All my programming this morning worked without doing anything different so something must have changed overnight. 

[Cynthsmthrmn]

I was able to link my accounts and all is working. Yay! 

[MightyHandy]

Its back!  Special thanks to @RokuKariza-D for following up with all of us on Memorial Day.

[jjwheat]

Guess whatever changes they made or rolled back kicked in after midnite cause i was able to finally Roku & Alexa a few minutes ago as well.  Alexa is still being picky over wanting a specific channel number (13.1 vs 13) but thats ok - can handle that part better than having to use the remote for everything.

[Ed_tech]

Looks like ROKU corrected the problem. I was able to enable the link today.

[RokuMary-F · Accepted solution]

Hi everyone,

Thanks for your patience regarding this issue.

We believe this issue has been resolved. Please try again and if you are still experiencing an issue, please provide more information about the issue you are experiencing so we can investigate further.

Let me know if you have any other questions and any other concerns.

Many thanks,
Mary