Discussions

[Carter4]

I've tried YouTube tutorials and none of them work and I don't want to use a third party app that barely works I'm trying to screen mirror like everything that shows up on my phone to show up on the TV but I can't figure out how

[Anonymous]

Hi @Carter4

Thank you for the post.

To screencast your Motorola 5G stylus to your Hisense Roku 58-inch TV, follow these steps:

• Make sure your smartphone and your Hisense Roku TV are connected to the same Wi-Fi network.
• Turn on your Hisense Roku TV and navigate to the home screen.
  From the home screen, go to "Settings" > "System" > "Screen mirroring" and make sure it is turned on.
• On your Motorola 5G stylus, swipe down from the top of the screen to access the quick settings menu.
• Look for the "Cast" icon and tap on it.
• Your Motorola 5G stylus will scan for available devices to cast to. Select your Hisense Roku TV from the list of available devices.
• Your Motorola 5G stylus screen will now be mirrored to your Hisense Roku TV. You can now navigate your phone and any content that you view on your phone will also appear on your TV.

If you encounter any issues, make sure your phone and TV software is up to date and try restarting both devices before attempting to screencast again.

We hope it helps!


Warm regards,
Lianna

[Carter4]

Nothing shows up I did as you told and it didn't work

[RokuERey]

Hi, @Carter4,

Thanks for the update, and we do appreciate the attempts at troubleshooting the screen mirroring feature.

We need to further investigate this. Can you please provide us with these details below:

• What brand, model, and OS of your mobile device?
• Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About) mobile device brand, model, and OS
• Tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID).
• Steps to reproduce the issue you are seeing
• Errors that you are experiencing on screen.
• Can you provide a video or screenshot of the issue you're experiencing?

Keep us posted and we will be able to investigate the issue further.

Thanks,

Rey