Discussions

[puddied]

I’m on a Onn. Roku TV with no gaming mode support, and there was a new build update last night and ever since I have been getting very noticable input lag (playing on playstation, but it seems to apply to the normal roku menu aswell) that has been bugging me crazily. I’ve tried everything I could, reset tv - factory resetting, tweaking with my playstation settings nothing works. I’m convinced this new “update” that happened last night is the cause of this horrible input delay and I have no clue how to fix it

[RokuJanadeeK]

Hi @puddied,

Thank you for reporting this issue to the Roku Community.

We understand and share your sentiments regarding the input lag issues with your ONN Roku TV Rest assured, we'll flag this concern to the appropriate Roku team for further investigation. To help the team better assess this issue, could you provide us with the following details?

• Roku device or TV model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About).
• Tracker ID when this issue occurs (when you see this issue occur, press the Home button five times, followed by the Back button five times, and provide us with this ID).

Please keep us posted with the requested details.

Sincerely,
Janadee

[puddied · Accepted solution]

Thank you for the response, I actually figured out the issue and learned a bit more about my tv. Turns out there was a gaming mode all along, was semi difficult to find but in the end. i found it and fixed it, thank you!