Forum Discussion

Jbuelna707's avatar
Jbuelna707
Newbie
2 years ago
Solved

Horizontal line of purple across the screen

My 55 inch tcl roku has a horizontal purple line across the screen

  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi, Jbuelna707

    Thanks for reaching out, and welcome to the Roku Community.

    We understand that you're experiencing purple lines on your TCL Roku TV screen. TCL's support will be able to assist you further and have the best shot at addressing this issue with them since this is likely a hardware issue that manufacturers can cover. Roku TV manufacturers provide direct support with their TV models, and they will help you resolve the problem at hand.

    You can contact them at Roku TV TCL Support

    Hoping for this issue to be sorted out soon.

    Best wishes,
    Kash

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi, Jbuelna707

    Thanks for reaching out, and welcome to the Roku Community.

    We understand that you're experiencing purple lines on your TCL Roku TV screen. TCL's support will be able to assist you further and have the best shot at addressing this issue with them since this is likely a hardware issue that manufacturers can cover. Roku TV manufacturers provide direct support with their TV models, and they will help you resolve the problem at hand.

    You can contact them at Roku TV TCL Support

    Hoping for this issue to be sorted out soon.

    Best wishes,
    Kash