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Ravynq
Newbie

Re: Hisense TV's Roku lags & crashes for most apps

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Same problem here. I too will watch and see if a viable solution comes about as I have tried the ones provided here, to no avail.

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RokuJechealR
Community Moderator
Community Moderator

Re: Hisense TV's Roku lags & crashes for most apps

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Hi @Ravynq,

Thanks for posting, and welcome to the Roku Community!

We'd love to look closer at the trouble you've been experiencing with your Roku TV, which lags and crashes on most apps, but we need more details.

  • Is this happening on all contents within the channel, or is it isolated? (Specify)
  • Can you please specify the steps you are taking to reproduce this issue?

Furthermore, kindly provide the details below as follows:

  • Roku device model, serial number, device ID, and software OS/version. (These can all be found in Settings > System > About).
  • What channel and what version/build is having the issue? (You can find this by selecting the channel on the Home screen and pressing the * button.)
  • Tracker ID when this issue occurs (when you see this issue occur, press the Home button five times, followed by the Back button five times, and provide us with this ID).

We look forward to hearing your response and receiving your device details.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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