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Level 7

Hisense Roku Tv HDMI problems

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I bought this TV not to long ago. Everytime I try to use my xbox. I go into HDMI 1 and it says no signal but I've tried in all the HDMI's and they all say the same. I've tried two cords and each one will not work. Both cords work on every other TV in my house.  I've tried resetting my TV it still will not work.

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Level 19

Re: Hisense Roku Tv HDMI problems

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@Firerety Thanks for the note here. We'd recommend reaching out to your Roku TV manufacturer to report the issue and request additional assistance here. You can locate their contact information here:  https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Keep us posted if there are any other questions we can help answer! 

 

Thanks,

Tanner

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Level 16

Re: Hisense Roku Tv HDMI problems

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This is an issue you need to take to Hisense the manufacturer.

or XBox

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Level 16

Re: Hisense Roku Tv HDMI problems

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How do you know the problem isn't on the Xbox end?
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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Level 19

Re: Hisense Roku Tv HDMI problems

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@Firerety Thanks for the note here. We'd recommend reaching out to your Roku TV manufacturer to report the issue and request additional assistance here. You can locate their contact information here:  https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Keep us posted if there are any other questions we can help answer! 

 

Thanks,

Tanner

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Re: Hisense Roku Tv HDMI problems

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I had same problem, no signal for any of my HDMI ports. Factory reset in settings fixed the problem. I was surprised but it worked. Try that before contacting manufacturer 

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