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Firerety
Level 7

Hisense Roku Tv HDMI problems

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I bought this TV not to long ago. Everytime I try to use my xbox. I go into HDMI 1 and it says no signal but I've tried in all the HDMI's and they all say the same. I've tried two cords and each one will not work. Both cords work on every other TV in my house.  I've tried resetting my TV it still will not work.

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RokuTannerD
Level 19

Re: Hisense Roku Tv HDMI problems

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@Firerety Thanks for the note here. We'd recommend reaching out to your Roku TV manufacturer to report the issue and request additional assistance here. You can locate their contact information here:  https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Keep us posted if there are any other questions we can help answer! 

 

Thanks,

Tanner

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boogernose
Level 18

Re: Hisense Roku Tv HDMI problems

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This is an issue you need to take to Hisense the manufacturer.

or XBox

---A problem clearly stated is a problem half solved---.
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makaiguy
Level 21

Re: Hisense Roku Tv HDMI problems

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How do you know the problem isn't on the Xbox end?
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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RokuTannerD
Level 19

Re: Hisense Roku Tv HDMI problems

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@Firerety Thanks for the note here. We'd recommend reaching out to your Roku TV manufacturer to report the issue and request additional assistance here. You can locate their contact information here:  https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Keep us posted if there are any other questions we can help answer! 

 

Thanks,

Tanner

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SirSneezeAlot
Level 7

Re: Hisense Roku Tv HDMI problems

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I had same problem, no signal for any of my HDMI ports. Factory reset in settings fixed the problem. I was surprised but it worked. Try that before contacting manufacturer 

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JasonKinloch
Level 7

Re: Hisense Roku Tv HDMI problems

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Power off and Unplug the plugs routine did not work.

This TV has no manual power button.  Must have remote to turn on ?  Not sure if I like this.

 

Any other ideas on how to get and Dish Satellite HDMI signal to work with this HiSense ROKU TV.

Thanks

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Bassnn15
Level 7

Re: Hisense Roku Tv HDMI problems

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Ours didn't work. Piece of junk. Sent it back to Costco. You get what you pay for. Hisense is garage

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Bassnn15
Level 7

Re: Hisense Roku Tv HDMI problems

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Don't waste your money on this TV. I should have read the reviews. Garbage!

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