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[xionli2]

So I just got the TV today and when I hit any buttons on my remote it just makes the noise of being clicked bur doesn't move or do anything instead I'm just stuck on the select language screen the only thing I can do is turn it on and off nothing else works I have replaced my batteries and even unplugged the tv

[RokuJanadeeK · Accepted solution]

Hi @xionli2,

Welcome, and thank you for your post.

We understand your concern regarding your Roku TV setup.

We would suggest performing a hard reset with the TV by following the steps provided in this support article on how to factory reset your Roku device.

We hope this fixes the issue. Keep us posted.

Regards,
Janadee