I have an onn. Roku TV.
Hardware ID: 7833X
onn. Model: 100012587 (65" 4K UHD HDR10 Roku TV)
I am having the issue that others seem to be having. The power was interrupted to the device and it went into the dreaded black screen, then boot screen boot loop, then it finally goes into Recovery Mode. This is not the first time this has happened.
I removed the two HDMI cables that were connected to the device, powered it off and back on. No luck, boot loop.
I have tried to do a software install by connecting it to my Wi-Fi in Recovery Mode. No luck, boot loop.
I have tried to do a software install via USB in Recovery Mode. No luck, I get the message: "Current software is more up-to-date. Downgrade is not allowed."
I have tried to do a hard reset via the reset button in the back of the device. No luck, boot loop.
I am at my wits' end and I please need assistance with getting this device working again. Thanks.
