Turned on TCL 85" model 85S410R TV tonight and no menu would come up. Screen is black. Power comes on however nothing on screen. Tv lights up but no menu appears. Called support and followed instructions on unplugging from wall waiting several min, to holding down power button and then holding down to factory reset button on back of tv as the instructions. Nothing happened other than the tv talks to us telling us to hit the home button, we do and nothing comes on. It continues to repeat a system message stating "the screen reader is on to assist people with visual impairment" "powering off". Help are there any fixes to this 4 month old tv?
