Discussions

[nobilliamsclub]

Hi Carly,

I have been experiencing this issue since my TCL OS was updated to version 13.0.0. I would like to share the details you have asked via a private message, however, I can not find the option to send a private message when I follow these steps:

If you prefer to send it via Private Message, kindly select my username and View Profile, and on the right side of the page, select Send this user a private message.

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The right side of the page only shows the avatar and badges, and under the Contact Me container it only shows an online status indicator, the date last visited and the options to "friend" or "ignore." Am I missing a step?

[alexdoriot]

Having the same issue with Hisense 58 inch Roku tv. Been going on for a couple of weeks. It is infuriating!!!

[RokuJanadeeK]

Hi Community users!

We understand and share your sentiments. Rest assured, the appropriate team is keen on investigating this issue.

Could you provide us with the details I have requested in the above post? This is crucial for the appropriate team to investigate this issue closely. If you wish to send the details privately, kindly click the Roku moderator's username, click view profile, and look for the option "send this user a private message."

We're anticipating your response.

Regards,
Janadee

[wwayne2]

Roku was my go-to smart TV. It is what I buy Everytime I need a new TV. But recent updates like motion smoothing and whatever they did that make all my shows now look like soap operas have completely turned me off. So now I am turning Roku off and replacing all of my Roku TVs with other devices. Another good company gone bad.

[Gregh11]

Seeing same issue. Will capture next time it happens 

[bratface]

Carly, since this is a DELIBERATE 'UPDATE' BY ROKU, AREN'T YOU BEING JUST A BIT DISINGENUOUS?