Discussions

[Chell]

Currently on day 4 of 55"TCL Roku TV on a blue screen. Woke up and TV wouldn't do anything but turn on and off. Later in the day the sound came on but still blue screen. Have googled and spoke with Roku and tried everything I read and they said....STILL BLUE SCREEN AND SOUND ONLY!! And wouldn't you know warranty ran out less than a month ago. Any ideas or help would be greatly appreciated 

[RokuCarly · Accepted solution]

Thank you for posting here in the Roku Community, @Chell.

We appreciate you reaching out for support, and we'd be happy to help you contact the right support team regarding this matter. 

For further clarification and assistance specific to player hardware, we strongly advise reaching out to TCL Support, as they are the manufacturer. Our support is limited to your running software operating system only.

You may reach them here: TCL Support

Best regards,
Carly