SaulBloom
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11-14-2023
07:56 PM
Did a reset now everything plays at 60fps
I’ve had my tv now a few years its TCL model 75R615. Roku 7138X Everything has always worked fine until I accidentally restored picture settings, now everything plays at 60fps. I’ve been researching this issue and do not see any settings options on my TV for frame rate. Any help would be appreciated. If I could roll back to an older firmware I’m pretty sure that would solve the issue
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RokuJohnB
Community Moderator
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11-15-2023
06:25 PM
Re: Did a reset now everything plays at 60fps
Hi @SaulBloom,
Welcome to the Roku Community!
We will be more than happy to assist you further with this issue that you're experiencing. Please check out this support article here on how to change the display type on your Roku streaming player.
Please let us know how it works.
Best regards,
John
John
Roku Community Moderator
Roku Community Moderator