Hi @Katpad,
Thanks for posting in the Roku Community!
For more help and assistance with this type of issue, you'll need to get in touch with the manufacturer of your Roku TV. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.
You can reach TCL Support here: https://support.tcl.com/us.
Best regards,
Mary
Mary F.
Roku Community Moderator