Discussions

More than a smart TV—a better TV. Learn more about using your Roku TV, locate help resources, and share your experience.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Audio Popping Sound on TCL Roku Tv

Jump to solution

A few days ago I bought a TCL 55S425 Roku tv, upgrading from my TCL 49S405 Roku tv. Ever since setting up my new 55 inch, the speaker it is connected to randomly will emit a loud popping/crack noise. It happens for a brief second, and it will repeat probably every 20-40 minutes. I have my 55inch connected to a Woburn speaker using a aux cord using the headphone output. My 49inch TCL was setup the exact same way to my speaker, and never once did I experience the pop/cracking noise that I do now. I made sure that my 55inch is updated fully, so that doesn't seem to be the issue. I also turned the audio to stereo instead of auto-detect. This is very frustating, my older tv had no issues with the setup.

Labels (1)
1 Solution

Accepted Solutions
Highlighted
Level 7

Re: Audio Popping Sound on TCL Roku Tv

Jump to solution

Fixed! Have had my tv 1 year and just today it started crackling. I turned leveling "off", as suggested and the crackling is gone! It must have always been on this setting so it is odd that the crackling just started but I'm relieved for the fix!

View solution in original post

0 Kudos
34 Replies
Highlighted
Level 21

Re: Audio Popping Sound on TCL Roku Tv

Jump to solution

First question: have you tried a different cable between the TV and the speaker? Wires can fail. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
0 Kudos
Highlighted
Level 7

Re: Audio Popping Sound on TCL Roku Tv

Jump to solution
I can try but like I said, I changed my setup with the new tv 2 days ago, I highly doubt the wire broke during that time when it wasn’t moved.
0 Kudos
Highlighted
Level 7

Re: Audio Popping Sound on TCL Roku Tv

Jump to solution

I have a 55r615 with 5.1 setup and recently mine has randomly popped. Buying a new cord as well but don’t think it’s the cord. Wondering if maybe an update would cause this

0 Kudos
Highlighted
Level 7

Re: Audio Popping Sound on TCL Roku Tv

Jump to solution

I am having a similar issue on my 55S425 which I purchased yesterday.  Whenever coming out of a fast forward situation while watching, DVR, Netflix, etc.  There is a brief "electric" popping sound.  I am using the internal speakers and I have done a full factory reset.  

0 Kudos
Highlighted
Roku Employee
Roku Employee

Re: Audio Popping Sound on TCL Roku Tv

Jump to solution

Hi,

Thanks for letting us know about the issue that you are experiencing.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach TCL here: https://support.tclusa.com/contact-us? or 1-877-300-8837.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Highlighted
Level 7

Re: Audio Popping Sound on TCL Roku Tv

Jump to solution

I understand the Roku guy wants us to get off his lawn, :-) but has anyone had success with TCL on this?

0 Kudos
Highlighted
Level 7

Re: Audio Popping Sound on TCL Roku Tv

Jump to solution

So mine unfortunately was my receiver. Think something was shorting it’s because it would go into safe mode. Once I replaced it, all was good. Now on my sling tv though there’s a slight delay and no settings fix it 

0 Kudos
Highlighted
Level 7

Re: Audio Popping Sound on TCL Roku Tv

Jump to solution

I am having the same problem. Were u able to fix it?

0 Kudos
Highlighted
Level 7

Re: Audio Popping Sound on TCL Roku Tv

Jump to solution

I ended up returning my tv because I could not solve the problem.

0 Kudos